상품상세정보

상품결제정보

We accept the following forms of payment:
- Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover
- PayPal

배송정보

• 배송 방법 : Parcel Service
• 배송 지역 : A Region.
• 배송 비용 : International Shipping Fee
• 배송 기간 : 1 - 7 days
• 배송 안내 :

  <국내배송>

  - 배송업체 : 우체국택배

  - 배송비용 : 5만원 이상 제품 구매시 무료배송, 5만원 미만 제품 배송비 별도

                  (단, 교환 및 반품의 경우 배송비 고객부담)

  - 배송기간 : 입금 확인일 기준 1~3일 소요 (주말, 공휴일 제외)

  - 배송방법 : 주문서 및 입금확인 후 제품 출고되며 출고시 문자로 전송. 배송추적 가능.

   

  - 배송기간은 재고의 유무, 배송지역의 택배사 사정에 따라 1~2일 추가될 수 있습니다.

    단, 연말연시, 추석, 설 등에는 주문량 증가로 배송시일이 다소 길어질 수 있습니다.

    개인주택의 경우 본인이 아니시더라도 수령하실 분이 꼭 계셔야 합니다.

    부재중일 경우에는 배송 메세지란에 남겨 주세요.

  
  

  <해외배송>

  - 현재는 해외배송을 하지 않습니다.

교환 및 반품정보

1. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

서비스문의